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Live Webcast Replay

Performance Management


Total Credits: 1 including 1 Personnel/Human Resources - Non-technical

Average Rating:
Not yet rated
Categories:
ACPEN Industry Institute |  Ethics |  Human Resources |  Personal Development |  Professional Development
Speaker:
Mike Mirarchi
Course Levels:
Intermediate
Duration:
1 Hour

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback. This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.

Basic Course Information

Learning Objectives
  • How to earn trust, set clear standards, and inspire employees to meet the standards
  • How and when to alert an employee to poor performance
  • How and when to use an interim, issue-specific performance appraisal

Major Subjects
  • Setting and resetting performance expectations
  • On-the-spot counseling
  • Addressing erratic performance
  • Drafting and presenting performance appraisals

Course Materials

Speaker

Mike Mirarchi's Profile

Mike Mirarchi Related Seminars and Products


Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention.
As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.
Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice
President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has
presented it over 1,350 times to more than 34,500 leaders at employers across North America.
Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and
professionalism. Nevertheless, there are plenty of opportunities to run into potential liability
situations. In these situations, leaders who know what to do and how to do it have a tremendous
advantage over those who don’t, in avoiding lawsuits.


He has presented the HR Professional version of this program for SHRM Chapters across the
country, biannually for DallasHR.


In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall
of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers,
excelling in content, professionalism, and delivery.


Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to
advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a
trusted advisor to the entire DallasHR community.


In conjunction with industry and professional associations, he has conducted live TV broadcasts,
webinars, and on-line programs, in addition to presenting at regional and national conferences.
Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Dates

Wed, Jul 09, 2025 - 1:00 PM to 2:01 PM CDT
Thu, Jul 24, 2025 - 3:00 PM to 4:01 PM CDT
Sat, Jul 26, 2025 - 11:00 AM to 12:01 PM CDT
Sat, Aug 09, 2025 - 9:00 AM to 10:01 AM CDT
Sat, Sep 13, 2025 - 1:00 PM to 2:01 PM CDT
Tue, Sep 30, 2025 - 3:00 PM to 4:01 PM CDT
Fri, Oct 10, 2025 - 9:00 AM to 10:01 AM CDT
Tue, Oct 28, 2025 - 11:00 AM to 12:01 PM CDT
Wed, Nov 05, 2025 - 1:00 PM to 2:01 PM CST
Wed, Nov 26, 2025 - 3:00 PM to 4:01 PM CST
Tue, Dec 02, 2025 - 9:00 AM to 10:01 AM CST
Thu, Dec 18, 2025 - 11:00 AM to 12:01 PM CST
Mon, Dec 29, 2025 - 1:00 PM to 2:01 PM CST
Tue, Jan 13, 2026 - 3:00 PM to 4:01 PM CST
Thu, Jan 29, 2026 - 9:00 AM to 10:01 AM CST
Wed, Feb 04, 2026 - 11:00 AM to 12:01 PM CST
Fri, Feb 27, 2026 - 1:00 PM to 2:01 PM CST
Tue, Mar 03, 2026 - 3:00 PM to 4:01 PM CST
Thu, Mar 19, 2026 - 9:00 AM to 10:01 AM CDT
Sat, Apr 04, 2026 - 11:00 AM to 12:01 PM CDT
Tue, Apr 21, 2026 - 1:00 PM to 2:01 PM CDT
Wed, May 06, 2026 - 3:00 PM to 4:01 PM CDT
Fri, May 29, 2026 - 9:00 AM to 10:01 AM CDT
Wed, Jun 10, 2026 - 11:00 AM to 12:01 PM CDT
Thu, Jun 25, 2026 - 1:00 PM to 2:01 PM CDT
Wed, Jul 15, 2026 - 3:00 PM to 4:01 PM CDT
Sat, Jul 25, 2026 - 9:00 AM to 10:01 AM CDT
Thu, Aug 06, 2026 - 11:00 AM to 12:01 PM CDT
Fri, Aug 28, 2026 - 1:00 PM to 2:01 PM CDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation  None
Designed For

Managers and supervisors at all levels

 


Original Recording Date

08/2024

 


Yellow Book No
Course Developer Michael J. Mirarchi, Mirarchi Management Group, TX
Date Added to Catalog 08/2024

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199). 


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


Promo Video

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